How to report a repair or maintenance issue
If your tenancy is managed by us, please note that it is essential that all repairs/maintenance issues are reported through our online platform which can be accessed by clicking on the link below.
Out of Office Hours Emergency Issues
Should you have an emergency repair request please note that these must be reported through the online platform by clinking on the link below.
If you consider the maintenance issue an emergency and you need to speak to someone urgently you can call Hiflow on 01419512020, please note that this number should only ever be called out-with office hours and only in a GENUINE emergency, the report should then be made via the usual reporting method. No heating or hot water is not an Emergency and should be reported via the Report Repair page.
Click below to report all repairs and maintenance issues online: